Refund policy
At Casey’s Custom Apparel, we take pride in the quality of our products. If something isn’t right, we’re here to help.
Returns
You have 14 days from the date of delivery to request a return.
To be eligible for a return:
Items must be unused, unwashed, and in original condition
Items must be returned in their original packaging (if applicable)
Non-Returnable Items
The following items are not eligible for return:
Custom or personalized items
Special order items
These products are made specifically for you and cannot be restocked.
Defective or Damaged Items
If your item arrives defective, damaged, or incorrect, we will make it right.
Contact us within 14 days of delivery
We will provide a prepaid return shipping label
You may choose a replacement or full refund
Please include photos of the issue when contacting us to speed up the process.
Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect
We recommend using a trackable shipping service, as we are not responsible for lost returns
Refunds
Once we receive and inspect your return:
Approved refunds will be issued to your original payment method
Please allow 5–10 business days for processing
How to Start a Return
To initiate a return, contact us at: matt.activistapparel@gmail.com
Include your order number and reason for return.